Find out the power of cognitive automation

Cognitive automation is a process that uses artificial intelligence (AI) technologies to enable computers to learn and act autonomously. By automating cognitive tasks, businesses can improve efficiency and accuracy while freeing up employees to focus on higher-level tasks. This blog post will explore the power of cognitive automation and how it can benefit your business.

What is Cognitive Robotic Process Automation?

Cognitive Robotic Process Automation (CRPA) is a term for Robotic Process Automation (RPA) tools and solutions that leverage Artificial Intelligence (AI) technologies to improve the experience of the workforce and customers. CRPA is a highly advanced form of RPA that mimics human actions, including learning, reasoning, and self-correction. 

Cognitive automation solutions also include unstructured data sources, such as images and natural language processing, to handle exceptions without human intervention. As a result, it has the potential to improve process efficiency and accuracy while reducing costs significantly.

The Power of Cognitive Automation

Cut costs

Cognitive automation is the next wave of RPA and is already starting to deliver impressive results for early adopters. With cognitive automation, businesses are seeing an ROI of up to 300% in just a few months, according to the report McKinsey. 

That’s because cognitive automation supercharges your RPA initiatives by adding artificial intelligence (AI) capabilities that can handle more complex tasks and make decisions on their own. As a result, you can automate more processes faster and with less human intervention. If you’re looking to reduce expenses and get ahead of the competition, cognitive automation is the way to go.

Improve quality

Cognitive automation is the use of artificial intelligence (AI) to automate tedious, repetitive tasks. This frees up staff to focus on more value-added activities, such as problem-solving and customer service.

Moreover, by eliminating these tasks from employees’ desks, businesses are finding that error rates magically drop. This is significant because quality issues can have a serious negative effect on the bottom line.

Enhance productivity

By automating repetitive and low-level tasks, cognitive automation can enhance productivity and free up humans to focus on more strategic work. Additionally, cognitive automation can labor 24/7, 365 days a year, meaning that organizations can get more work done in less time. 

And because cognitive automation can offload even complex tasks, it can improve time-to-completion for critical tasks. In other words, by leveraging cognitive automation, organizations can expand their capacity without adding headcount. 

Reduce employee turnover

As any business owner knows, employee turnover can be costly. Not only do you have to spend money on advertising and recruitment, but you also need to invest in training and onboarding for new employees. 

Cognitive automation can help to reduce turnover by taking on the most boring and repetitive tasks, leaving the more engaging work for human employees. As a result, your workers will be happier and more likely to stay with your company. 

Final thoughts

Cognitive Automation is the next step in the RPA process. It takes all of the benefits of traditional process automation and adds cognitive capabilities, which allows for a much more human-like interaction with processes. We’ve seen firsthand how cognitive automation can benefit businesses and we believe you will too. If you would like to learn more about CRPA or see it in action, please reach out to us. We’re happy to share our experiences and help you get started on your own journey to cognitive automation! Contact SmartOSC for advice on RPA service