How does RPA work?

Robotic Process Automation may let you think that a physical robot carries all the given tasks as there is a robot in it, but it is nothing as such. The provided task is done by the robots but a virtual one. The RPA is software that helps in doing all the repetitive work with a cost-effective budget and it is time-saving also. 

What is RPA? 

RPA is one of the most talked-about software nowadays. It is globally growing fast in the world of the enterprise software market. Most companies view it as an alternative method to execute their piled-up hectic tasks. It is also known as software robotics and it uses automation technologies to imitate the back-office tasks carried by humans and help them in their execution.

How does RPA work?

Let’s break all three terms of RPA for a better understanding. Robotic is a software bot that mimics human actions which are repeated and consumes time for rapid outcomes. The process is a logical application of a series of actions applied for a result. Automation is a technique of making a system operates automatically without human interaction.

It enables humans to focus more on those works that require analytic judgments, creativity, innovation and interpersonal abilities, unlike repetitive ones. It helps in cutting down the regular redundant scheduled work. 

RPA Workflow

Now that we have a little idea about RPA, let us now understand how it works.

There are various ways of integrating RPA tools with your application system. One of them is the connection of RPA to the databases and the organization’s backend web services. Another one is the front-end connection that takes numerous forms. RPI accesses all the data from your existing IT systems and performs the task.

How does RPA work?

There must be a question in your mind which one is a better option and which is going to give you excess production to your enterprise. The answer to this is the requirements of your enterprise. 

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The backend automation collects all your data and services with the help of a process automation server. This one is most commonly used for the task where human interaction is not needed. For example, when your process the claim of your insurance you do not need much human interference, the system robots carries those back-office tasks.

In the front end, the automation system connects to your computer application such as SAP, Salesforce CRM, PeopleSoft etc and various other resources to complete the job. The front end automation enables to read and write the provided data and it also collects circumstances from the user interface of the target application, provided as a human operates. The connection with the desktop elements through user interface connectivity is one additional method. Its accessibility is facilitated by hidden fields and controls created by the application owner executing tasks invisible to human eyes. For example – account number. Other great automation tools with surface connectivity proficiency provide additional capability like capturing information from images, PDFs etc.


The system robotic automation systematize the workflow, making the organization more efficient, responsive with more flexible timing. SmartOSC DX is always at your service.

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