There is a lot of hype around artificial intelligence and robotic process automation (RPA). Some people see RPA and AI as competing technologies, but I believe they actually complement each other. In this blog post, I’ll explain why.
What is intelligent automation?
Intelligent automation (IA) is the technology combining AI and automation technologies. While both RPA and AI are valuable tools on their own, when used together, they can be an incredibly powerful force in your business. By automating the more routine, manual tasks with RPA and then using AI to make those processes smarter, you can free up your employees to focus on higher-level tasks that require human judgment and creativity.
Intelligent automation refers to the use of technology to automate tasks that were previously performed by humans. This can include things like using software to create and send emails, automatically generate reports, or populate data fields in a database.
This not only saves time for the customer service representative but also provides a better experience for the customer. Intelligent automation is an important tool for organizations that are looking to improve efficiency and optimize their operations.
Intelligent automation can also refer to more complex tasks such as identifying irregularities in financial data or detecting fraudulent activity. By automating these tasks, businesses can free up employees to focus on more strategic work.
How RPA and AI complement each other
RPA Can Facilitate the AI Training Process
In order for artificial intelligence (AI) systems to be effective, they need to be able to learn from data. However, the process of training an AI system can be time-consuming and expensive. One way to reduce the cost and time of AI training is to use a robotic process automation (RPA) system.
RPA can facilitate the AI training process by providing a platform for rapidly iterating through training data. In addition, RPA can help to ensure that data is consistently formatted, which is essential for ensuring that the AI system learns effectively. As a result, RPA can be a valuable tool for helping to train artificial intelligence systems.
Artificial Intelligence Can Bring Cognition to RPA
AI is about creating systems that can learn and make decisions independently, while RPA is about automating repetitive tasks. By combining these two technologies, it’s possible to create robots that not only carry out tasks automatically but also have the ability to think for themselves.
This combination of AI and RPA can significantly affect a wide range of industries, from manufacturing to healthcare. For example, in a manufacturing setting, AI-powered robots could be used to identify defects on the production line and make decisions about how to fix them. By harnessing the power of AI, we can make our robotic assistants even more intelligent and effective.
Application Development Concerns
There are a few advantages of application development that especially stand out when RPA and AI are combined:
- Businesses can improve accuracy by leveraging both technologies. RPA ensures that bots complete tasks correctly by following set rules, while AI can help to detect and correct errors that may occur along the way.
- It allows businesses to gain a competitive edge by using RPA and AI to automate their processes faster than their competitors.
- Combining RPA and AI can help businesses to improve customer satisfaction by providing a streamlined, error-free experience.
If you’re interested in learning more about how these technologies can work together for your business, contact us today. We would be happy to discuss how we could help you achieve even greater success with the help of RPA and AI.