How to create robotic process automation (RPA)

Robotics Process Automation (RPA) tools can help businesses improve the efficiency and performance of their operations faster and at a lower cost than other automation approaches. Interest and activity in RPA are growing and we are seeing more and more deployments operating on processes across the organization.

RPA uses software, commonly referred to as a “robot”, to interpret and capture existing computer applications that enable transaction processing, communication between multiple computer systems, and data manipulation.

How do you create robotic process automation?

RPA tools are particularly suitable for repetitive and predictable interaction processes with computer applications. Typically, these processes do not have the scale or added value to justify automation using Core Systems Transformation. RPA tools can improve the efficiency of these processes and the performance of departments without changing the underlying systems.

How to create robotic process automation (RPA)

Process automation is familiar to businesses of all sizes. Almost all companies use VBA macros, for example, to create reports or perform calculations. But often for end-to-end automation of the business process, the use of macros is not enough: most of them use several different applications, work with web pages, emails, databases, and, of course, accounting systems. This is where Robotic Process Automation (RPA) technology comes to the rescue, allowing you to create virtual “bots” that emulate the actions of an ordinary business user.

APR can be used to automate processes that are:

– Repetitive

– Prone to error

– Rule-based

– Using digital data

– Criticisms from the point of view of duration and seasonality

Ways to help you create automation with robotics

Several robots can be thought of as a virtual workforce, a back-office processing center devoid of human resources. There are financial benefits due to the lower cost of licensing a robot compared to a regular salary, and companies are also seeing non-financial benefits, including improved accuracy, speed of execution and reliability, and operational flexibility.

How to create robotic process automation (RPA)

RPA’s software “bots” perform routine business processes by mimicking how people interact with applications through a user interface and following simple rules to make decisions. Complete end-to-end processing processes can be performed by software robots requiring very little human interaction, usually limited to exception handling.

The benefits of RPA-based solutions go beyond cost reduction and cover the following:

– Reduction of cycle times and improvement of production rates

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– Flexibility and possibilities of extension

– Improved accuracy

– Improved employee morale – this allows them to create more added value

– Allows you to spend time on innovation and focus on customer satisfaction

– Meticulous data entry


In general, the principle of the RPA solution is quite simple. After going through the full cycle from task definition to implementation, pay attention to details where flexibility is extremely important, such as extended functionality and scalability.

SmartOSC DX has deployed RPA software at scale which equates to the manual effort developed by hundreds of people within client organizations, and in our internal support processes. We have found it useful to consider robotics and related cognitive tools given what it can accomplish for a business. If you want to consult on the most suitable RPA solutions for your business, contact us for more information!

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