How to make the move from basic to intelligent business process automation

Are you looking to automate your business processes but feel overwhelmed by the options? It can be tough to know where to start. In this post, we’ll show you how to make a move from basic automation to intelligent business process automation. We’ll also give you some tips on choosing the right tools for your needs. So let’s get started!

What is Intelligent Process Automation?

How to make the move from basic to intelligent business process automation

Intelligent Process Automation or IPA offers many benefits over traditional RPA. For example, IPA-enabled robots can be taught to handle exceptions and edge cases that RPA bots would typically struggle with. This is because IPA robots are able to draw on a wider range of data sources (including unstructured data) to make decisions. 

Furthermore, IPA robots can be trained to improve over time through feedback loops, meaning that they can ‘learn’ as they go and become more efficient over time. This is in contrast to RPA bots, which follow rigid rules and scripts that cannot be easily changed. 

How to Implement Intelligence Business Process Automation?

  1. Understand business goals

As a business leader, it is essential that you have a clear understanding of your goals before you begin to implement any change. IPA is a powerful tool that can help you achieve your goals, but only if you are clear about what you want to achieve. Begin by outlining your business goals and ensure that IPA is the solution to help you achieve them.

  1. Take a holistic approach
How to make the move from basic to intelligent business process automation

It is not enough to simply deploy automation software within silos in an organization. To truly reap the benefits of business process automation, it is necessary to take a holistic approach. This means considering how automation can be used across the entire organization, not just in isolated cases. 

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By taking a holistic approach, you can ensure that everyone in the organization is on board with the automation process and that the benefits are felt across the whole company. In addition, a holistic approach allows you to test and deploy automation solutions more effectively, ensuring that they are fit for purpose and meet the organization’s needs as a whole.

  1. Build an MVP

When it comes to digital transformation, one of the most important things that organizations can do is to build a minimum viable product (MVP). This involves selecting a specific process and redesigning it with the help of IPA in its most simplistic form. By doing this, organizations can accomplish their desired outcome while also showcasing the value of IPA to stakeholders. In this way, organizations can take the first step toward digital transformation and begin reaping the benefits that come along with it.

  1. Focus on value

When considering which processes to automate, it is essential to balance the degree of standardization necessary to achieve a process with the long-term impact of automation. IPA can help you to realize quick and immediate gains, but you should also consider how it will affect your business in the long run. To get the most out of IPA, focus on automating processes that are highly standardized and have a high impact from automation. This will help you to achieve your goals while minimizing disruptions to your business.

How to make the move from basic to intelligent business process automation
  1. Change management and assignment of responsibility

To ensure a smooth transition, assigning responsibility to a dedicated group or individual is essential. The Centre of Excellence (CoE) is responsible for leading and managing the transformation. Their key roles include vendor management, solutions library creation, capability building, and more. By clearly defining the CoE’s mandate and responsibilities, you can help to avoid confusion and ensure that the automation project is successfully executed. Additionally, the CoE can provide valuable insights and expertise that will be beneficial to the organization as a whole. 

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To wrap up,

If you’re looking for a more intelligent way for your business processes automation, contact us. We can help you get started with the right tools and strategies to make a move to automated efficiency. With our help, you’ll be able to reduce errors, save time and money, and improve customer satisfaction.

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