Process automation in retail and fashion industry

In a world where everything is going digital, process automation has become an important part of various industries, including retail and fashion. In this post, we’ll discuss what process automation is and how it can benefit retailers and fashion brands.

Robotic process automation use cases in retail:

Process automation in retail and fashion industry
  • Accurate sales reports: Inaccurate sales reports are a huge pain point for retail organizations. They often require manual intervention to fix and can cause all sorts of problems down the line. Automating the data entry and report generation process ensures that your sales reports are always accurate.
  • Inventory management: Another big pain point for retailers is inventory management. Having too much inventory can tie up capital while having too little can lead to lost sales. RPA can help by automating the process of tracking inventory levels and reordering stock when necessary.
  • Supply and demand planning: RPA can effectively manage supply and demand by automating data entry and preparation processes. This allows managers to quickly and efficiently plan for production based on current demand. RPA is also effective in tracking and predicting changes in demand, which helps managers to adjust production accordingly. 
  • Logistics management: Software robots can work 24/7 and can handle a wide range of activities, from manufacturing to customer support. They can also be programmed to track orders, monitor inventory, and provide shipment information. 
  • Better customer experience: Retailers need to provide excellent customer service to stay competitive. RPA can help by automating tasks such as order processing and customer queries. This frees up time for employees to provide better service and helps to ensure that orders are processed correctly.
  • ERP management: Many businesses today are finding that enterprise resource planning (ERP) software can be an invaluable tool for improving efficiency and productivity. ERP represents the software systems used to plan and manage processes such as invoicing, billing, price changes, and account payables. By automating these activities, businesses can provide a higher level of efficiency and productivity for employees, as well as cost savings.
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Footsteps of automation in fashion retail:

Process automation in retail and fashion industry
  • Automated check-outs: By automating part of the in-store experience, fashion stores are able to provide a more convenient and efficient shopping experience for their customers. In addition, self-checkout counters and mobile payment options offer greater flexibility and freedom for shoppers who are no longer tethered to traditional checkout lines. The rapid expansion of automation in fashion retail reflects a larger societal trend towards greater use of technology in everyday life.
  • Try on apparel: Today, many stores are using cutting-edge technology to provide a more immersive and convenient shopping experience. Magic mirrors and AR (augmented reality) dressing rooms are becoming increasingly popular as they allow shoppers to digitally try on clothes before making a purchase. This can save a significant amount of time, as shoppers no longer need to physically change into different outfits. Instead, they can simply select an item of clothing and see how it looks on them without even taking it off the hanger.
  • Chatbots: Chatbots are computer programs that mimic human conversation and are often used to provide customer service. They can be used to answer questions about products, help customers place orders, and even provide personalized recommendations. In addition, chatbots can be used to upsell products and services, providing an additional revenue stream for businesses.


The retail and fashion industry is constantly looking for new ways to automate its processes in order to save time and money. By using process automation software, you can take the guesswork out of tasks like inventory management, sales forecasting, and customer service. If you’re looking for a way to streamline your business operations, contact us today. Our team of experts will help you find the right process automation software for your needs.

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