RPA and Intelligent Automation

According to 60 percent of current RPA professionals, the 2020 pandemic has accelerated global demand for RPA, and many businesses are now planning to implement or advance their use of RPA practices to increase agility and continuity, which will change the business landscape in the long run.

As a result, there will be a major increase in demand for RPA professionals to meet existing and future talent shortages and cater to this new automated business model.

For many people, it is quite difficult to differentiate between RPA and Intelligent Automation. Many people have considered RPA and Intelligent Automation as the same software. In this article, we are going to talk about RPA and Intelligent Automation. 

What is Robotic Process Automation (RPA)?

RPA and Intelligent Automation

Robotic Process Automation (RPA) refers to a piece of software, or “robot,” that executes jobs and activities in systems or applications in the same way that a human would. 

The program is called a “robot” because it works in a robotic fashion, automating operations in the same way that a human would. This component of the application is unique compared to previous automation options.

What is Intelligent Automation?

RPA and Intelligent Automation

Nonroutine tasks involving perception, judgment, innovation, persuasion, or problem solving have a lot of potential for intelligent automation. 

The falling costs of storage and computational power are propelling rapid progress in the field of Artificial Intelligence. 

This is resulting in a new breed of cognitive technologies that can recognize handwriting, identify photos, and interpret natural language.

The Relation Between the Robotic Process Automation and Intelligent Automation 

In the following section, you can read about the relation between Robotic Process Automation and Intelligent Automation:

RPA and Intelligent Automation

The Basic Definition of the RPA and Intelligent Automation

Like it said aboves, RPA is a software technology whose main aim is to automate the workflows that are repeatable or tedious in nature. 

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On the other hand, Artificial Intelligence automates the business processes that include logical reasoning or higher-level thinking. 

So, RPA and Intelligent Automation perform the same task of analysis of data at different levels. 

The Functions of the RPA and Intelligent Automation

Both RPA and Intelligent Automation have unique functions. 

Intelligent Automation associates the Artificial Intelligent AI technologies. Some of these technologies include structured data interaction, Natural Language Processing, Intelligent Document Processing, etc. 

On the other hand, RPA focuses upon automation of the repetitive ad as well as many other rule-based operations. 

So, Intelligent Automation emphasizes higher-function activities, which require a similar level of judgment, reasoning, analysis as well as decision. Thus, we may conclude that Intelligent Automation deals with the reasoning of higher-level functions. 

The Intelligent Automation Implementation Requires a Lot of Time

Intelligent automation has a wide range of applications. They’re also more expensive and require longer to set up than robotic process automation software. 

Unlike RPA solutions, which may be used in a wide range of situations, IA solutions necessitate more thorough configuration and machine learning tailored to a much narrower business objective and the complicated circumstances it may meet.


Intelligent Automation is not similar to the RPA. Rather, it consists of both RPA and Intelligence Artificial. Intelligent Automation (IA) is a technology that combines robotic process automation (RPA) and artificial intelligence (AI) to enable end-to-end process improvement and expedite digitalization. SmartOSC DX is a reputable organization, which has automated workflows of different organizations. In order to avail of RPA development solutions, you can contact us via our email at  [email protected].

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