Automation in businesses, no matter what, is gaining ground every day. One of these new concepts is Robotic Process Automation (RPA). This is the automation of robotic processes, which helps free workers from repetitive tasks so they can focus on other tasks and add more value.
But what kinds of tasks can be automated? How is RPA different from other technologies? What are the advantages? Let us find out about the methodology of RPA implementation.
What is Robotic Process Automation (RPA)?
RPA allows businesses to automate tasks the same way a human would. The goal is for the robots to interact with technology (either an internal application, a website, a user portal, etc.), to free employees from repetitive and tedious tasks.
When we talk about robots, we usually think of complex machines that help in industrial processes. However, when we talk about automating robotic processes, we have to think of software that runs on a computer following predefined rules.
What are the benefits of RPA?
The automation of robotic processes has great benefits for companies that integrate it into their digital transformation strategy.
One of the most striking benefits is the economy, as costs are drastically reduced by automating a large volume of work, which saves time and resources. In addition, no programming skills are required to set up a bot. This type of software is designed so that anyone can configure it and record the steps necessary to automate a process. Once configured, the processes run without error. However, if an error occurs due to a faulty configuration, it can be viewed in real-time so that it can be resolved as quickly as possible.
RPA can be applied to businesses of any size and scope; it’s not just for big business. It can be expensive to set up in an SME initially, but the investment will likely be recouped and allow workers to focus on tasks they are needed.
What are the relevant processes for Robotic Process Automation?
Any process that follows fixed, repetitive rules and involves a high volume of repetitions can be automated. For instance, regarding administration or human resources, tasks such as invoicing, payroll, quality reports, or order management could be automated.
What are the challenges of RPA?
One can also find some negative points in the automation of the processes. RPA can pose a danger to many jobs that focus on repetitive administrative tasks. It will therefore be necessary to redefine the jobs where the human factor is essential.
Another relevant aspect is the complexity of the processes to be covered by RPA. Although they are in principle designed to be implemented without the need for technical knowledge, their implementation can sometimes take longer than expected. Also, small changes, like a new field in a form, make it necessary to reconfigure the bot.
Good planning is essential, so make sure that the process you are automating does not interfere with other workflows before implementing RPA. It is necessary to involve the heads of the different departments to ensure the success of the RPA tools.
SmartOSC DX offers one of the most efficient RPA solutions for each business. Do not hesitate to contact us today for further details!